Reimagining the Patient Experience
Better engagement unlocks better health and business outcomes
VMS BioMarketing helps the healthcare industry connect, motivate, and empower people to engage in their health.
By combining the power of real, personal connections and the convenience of technology, VMS delivers solutions that drive better health and business outcomes.
Who We Are: VMS is a leading provider of patient and Healthcare Professional engagement solutions with more than 25 years of experience in the healthcare industry.
What We Do: We partner with life science companies to design, build and deliver effective and efficient patient support programs helping patients achieve a better start and longer stay on therapy.
How We Do It: Our patient engagement and Clinical Nurse Educator platform delivers personalized, evidence-based human and digital interventions.
The traditional patient experience in Pharma is lacking:
5.2 OUT OF 100
is the average Pharma company NPS
20-30%
of patients never start the chronic disease therapy they are perscribed
50%
of those who start chronic disease therapy drop off by 12 months
$300B
average annual cost to the US healthcare industry due to poor medication adherence
Our 3 Solutions Help Biopharma Reinvent the Patient Experience
Our Partners
Awards and Recognition
She provided not only a wealth of information that will help me on this medication journey, but also gave me the confidence and support I needed to self-inject and know that I will be able to have 100% adherence to the protocols.
I told my doctor and his injection nurse that every patient on this medication should be calling asking for a nurse educator.
You really are making a difference. You make it so easy to converse with someone, and I appreciate you being there and knowing I can reach out to you anytime.
You guys have awesome resources in place. I can’t thank you enough. I felt safe now making the decision I did because you gave me the resources, knowledge and education I needed.
The doctors’ offices just don’t have time to explain over and over how the medicine works, the side effects versus the benefits, and what patients need to do to feel better. I can take the time to explain all
of this.
Patients have to be nurtured, listened to and barriers need to be addressed.
Complex medications can be overwhelming for patients, and for those patients to be successful in adherence, they need support, information, and guidance.
I’m able to connect because I can drop the complicated speak and talk on a level in which patients can relate and understand, which empowers patients to take control of their disease.
My VMS educator dedicates her time to my patients to understand what they need to hear and to learn. She is a product expert and really knows how to guide us to specific resources on a patient-by-patient
basis.
We have a VMS educator train our patients. My partner and I find this service extremely valuable for both our practice and our patients. Thank you for providing such a great service.
Maria has been a valuable asset to us. She has made a significant impact on our patients. The feedback is consistently positive. I would not be using this product if we did not have Maria.
Thank you for all of your hard work and the real support you provide patients. Your nurses are phenomenal – they are what make this program great.
The patient said her VMS clinical educator was so wonderful, saying she provided the most support to them through his disease process.
We look forward to continuing to expand connecting more patients to this program.
We definitely could not have accomplished this without VMS. Without your valued partnership and strategic collaboration, we wouldn’t have been able to make this program a success!