Approach

The Patient Experience

The journey to empowerment begins here 

An iterative process, patient empowerment is achieved one step at a time. Understanding the patient experience and journey of care is the foundation of our approach. Our goal is to connect with patients at the initiation of therapy, to understand and assess individual needs so that we can tailor our solutions. In designing high-touch educational programs, we seek to understand the patient perspective through the emotions they feel, the challenges they face, the barriers they encounter, and their ability and desire to participate in their care.