Now, more than ever, patients and HCPs need support
During this Pandemic We Can Seamlessly Help
Transition critical education and communications to virtual channels
Address the rapidly increasing adherence challenges of patients as a result of reduced HCP access
Build a scalable and customized network of remote Clinical Educators
Pandemic Insights
During the COVID-19 pandemic, VMS has reached out to our Clinical Educators to gather insights directly from patients across the US and within multiple therapeutic categories.
A summarized PDF is available for download here.
What market dynamics have elevated adherence to the forefront of the conversation, and how should the industry respond? We’ve summarized the findings, insights and recommendations.
Patient Services Report
How We Do It
With 800+ Clinical Educators nationwide already equipped with the right technology, processes and compliance protocols to deliver communications from their own home, we can move quickly to deliver personalized communications to patients and HCPs.
Mobile Engagement
Clinical Educators connect through text messaging to provide refill and schedule reminders, health coaching, and resource referrals.
Video Chat
Our live video chat functionality facilitates easy access to nurses for questions, coaching and interactive communication.
Clinical Telephonic Support
Inbound/outbound clinical call center offering product support for patients and HCPs when they need it most.
Empowered Learning
Brand- and product-specific experiential learning modules enhance engagement, retention, and outcomes.